Frequently Asked Questions

Common questions about our services, coverage, and approach. Can't find your answer? Get in touch.

General

We deliver end-to-end property solutions including facilities services coordination, building washing and exterior cleaning, building and property maintenance, projects and construction, specialist waterproofing, metal roofing, and rope-access (abseil) maintenance — so you can reduce supplier complexity across your portfolio.
We work with commercial and industrial landlords, building owners, building managers and facility teams across New Zealand. We also support homeowners who need specialist membrane waterproofing solutions.
We have offices in Auckland, Tauranga, and Hamilton, and we service properties nationwide. For remote areas, we'll discuss commercial volume, demand clustering, and future potential to plan resourcing and delivery reliably.
Yes. We can coordinate multiple workstreams so you deal with one partner rather than managing multiple contractors.
Yes. We can structure delivery across multiple assets with integrated planning, scheduled programmes, and a single point of coordination — helping you maximise efficiencies and reduce avoidable cost.
Yes. We plan and schedule work with you to reduce disruption — considering access constraints, operating hours, stakeholder communications, and safety requirements for occupied sites.
To quote accurately, we typically need the site address, scope of work, access constraints (e.g. height/roof access), preferred timing, and any known issues such as leaks or surface deterioration. For larger portfolios, we'll also discuss volume, geographic clustering, and forecasted demand.

Building Wash

We provide commercial exterior cleaning services including building washing, water blasting, window cleaning, roof washing, gutter cleaning, car park water blasting, internal warehouse cleans, and condition reporting/inspections.
They're different approaches. Pressure washing uses higher pressure for robust surfaces (e.g. paving/concrete), while building washing typically uses low-pressure/soft-wash methods for more delicate exterior finishes. We select the safest method for your materials and contamination type.
Yes. We use a mix of access methods including rope access (abseiling) and elevated work platforms (e.g. cherry picker trucks) to reach challenging areas safely and efficiently.
Regular exterior washing helps manage grime and contaminants that can contribute to deterioration. It supports building presentation, protects materials, and can assist with meeting upkeep expectations for warranties and insurers where cleaning is required.

Maintenance & Projects

Yes. We deliver planned preventative maintenance programmes and reactive maintenance support — helping you address minor issues early and reduce the impact of unplanned failures.
Yes. Our maintenance capability includes multi-trade delivery including general maintenance and repairs, and access to certified trades such as plumbers and electricians — so many day-to-day issues can be handled through a single service partner.
Yes. We support projects from scoping and budgeting through trade coordination and delivery, including commercial refurbishments and fitouts, roofing and cladding works, and other building projects.

Roofing & Waterproofing

Yes. We undertake metal roof repairs, maintenance, and replacements, including related components such as flashings, gutters, spouting, and downpipes. We're members of the Roofing Association of New Zealand.
Through Gunac — our specialist waterproofing division with 40+ years of experience — we are approved applicators for New Zealand's leading waterproofing systems including sheet membranes, liquid membranes, high-build coatings, and sealants from suppliers including Sika, Nuralite, Viking Roofspec, and others.

Still Have Questions?

Our team is happy to talk through your requirements. Get in touch today.

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